You've Got Nothing on Me... Insight into everything

Friday, January 21, 2005

The Man Part II

We're an Insitituion So We Can Do What We Want. Don't Like It? Tough.

It's futile to resist i know, but my parents think that is somehow possible for me to fight the power of the university. my dad fights everything, as it stands columbia house is trying to bill him for a breach of contract for not buying 70 dollars worth of cds or dvds... but he refuses to pay, my dad's just stubborn and bends for no man. however i'm alsight dissapointment in his eyes because i acknowledge the fact that the university owns my soul and there's so little i can do it's almsot commical, but my parents like to see me futilly waste 20 minutes of my day effectively ruining any good mood i might have been in so that i can explain to them why the university can justify raping me further in the asshole.

i got billed a second late fee for really no apparent reason. the first one i can understand even though it's ridiculous, the second one is still beyond me. here's the conversation almost word for word what happened:

Me: Okay my problem is that shown here in this statement I owed the university 611 dollars for picking up an additional class + an 18% late fee because I was expecting to be billed a second time like any other business would have done… then shown here I was charged and additional 18% late fee AFTER I paid for the late fee and the tuition. My question is why?

Fee Guy: Well you were issued a billing on august 27th and so you could have paid at that point.

Me: No see you’re missing the point, see I picked up an additional class so I no longer owed 1800 for first semester but 2300, I was expecting to get billed for that additional class, which is naive of me i know, because I was billed for it with a stated 18% late fee. And no company could away with doing something like that, they would issue an additional bill before hitting me with a late fee.

Fee Guy: Well this isn’t a company it’s an institution.

Me: So what you’re saying is because it is an institution and not a company the university can get away with charging a late fee without prior representation?

Fee Guy: Well uhh… I didn’t mean that

Me: Well what did you mean?

Fee Guy: You can do check it the same way you can register for classes.

Me: Ah yeah you’re easy to use u-star system that is closed during peak hours so I can only use it after 4:00 when I have class… perfect.

Fee Guy: That’s not my problem

Me: And I realize that. which is why I didn’t come here to argue my first late fee, I’m talking about the additional late fee that I was hit with after I paid.

Fee Guy: Well you were charged for septemeber and then charged in october.

Me: But I paid in October

Fee Guy: When in October?

Me: Can’t you tell me? I’m not the one with a computer in front of me.

Fee Guy: Well it takes a lot longer us to process it and so we don’t actually know when you paid it.

Me: Like how long

Fee Guy: Between 7-10 days

Me: So what you’re telling me is that I’m getting charged additional 18% because the university’s system is ineffcient?

Fee Guy: It’s not inefficient

Me: Oh really? Well I wrote down on my sheet here that I paid it on the 21st of October. And from what I understand from what you’re saying is that I got my bill on the 18th of October for a late fee from September and then I paid that and the additional class, and then you guys couldn’t process it fast enough and billed me a second time with an additional 18%. And this is my fault how?

Fee Guy: Well if you bring in the bank statement from the credit union saying you paid before that then we can clear this up.

Me: Well you understand how bloody ridiculous this is?

Fee Guy: What do you mean?

Me: What I mean is that the mistake is not on my part and you’ve acknowledged this, but I still have to waste all of my time getting a printed statement from the credit union so I can go through this a second time.

Fee Guy: I’m not in charge of how the system works

Me: I know… but the university could just put a sign up saying “we’re an institution not a company so we can do what we want. Don’t like it? tough” and you’d be out of a job and I wouldn’t have to argue with you like this.

Fee Guy: If you bring in the statement-

Me: I will… thanks

Fee Guy: No problem



Fuck, i hate the university


3 Comments:

  • i like how that guy had the cop out of either "its not my problem" or "its not my fault that things work like this"

    fuck him. He works for them he should have some grasp of how and why it works.

    The university is a piece of shit, i'll give you that. Their website is the biggest peice of all time as well

    By Blogger joe, at 5:32 PM  

  • Once again I don't go to university so I cannot relate. Now I know how Joel feels when he reads my site when I bitch about work.
    I would have called that guy a douch bag then left.

    By Blogger Clifford, at 9:44 PM  

  • thats pritty gay. which reminds me i too must pay my tuition soon. probably will do it tommorrow along with the rest of the things that i wanted to do.
    LDUB

    By Anonymous Anonymous, at 3:05 AM  

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